Shipping policy

Cheffy – Delivery Information

At Cheffy, every order is packed with care — from our warehouse to your kitchen. Whether you’ve ordered smart kitchen gadgets or everyday cooking tools, we ensure your items arrive safely and ready to upgrade your cooking experience.

🚚 Delivery Options & Shipping Costs

Shipping fees are automatically calculated at checkout based on your location and order size.

  • Standard Delivery: ~4 working days
  • Express Delivery: ~3 working days
  • Priority Delivery: ~2 working days

📍 Delivery times may vary for remote or rural locations.

📦 Packaging & Handling

Every Cheffy order is:

  • Carefully packed using protective materials to prevent damage during transit
  • Securely sealed to ensure safe and clean delivery
  • Handled with care to maintain product quality

🎁 Sending as a gift?
You can add a personalized message or choose gift-style packaging at checkout (where available).

Orders with multiple items may be shipped together unless requested otherwise.

📅 Delivery Schedule

  • Delivery Days: Monday to Friday
  • No Deliveries: Weekends & public holidays

⏱️ Order Cut-Off Time

  • Orders placed before 1:00 PM ship the same business day
  • Orders placed after 1:00 PM ship the next business day

⚠️ Important Notes

  • Remote Areas: Additional delivery time or charges may apply
  • Missed Deliveries: Re-delivery fees may apply if delivery attempts are unsuccessful
  • Damaged or Incorrect Items:
    Please contact us within 48 hours of delivery with clear photos so we can resolve the issue quickly

📦 Track Your Order

Once your order has been shipped, you’ll receive a tracking link via email or SMS to monitor your delivery in real time.

💬 Need Assistance?

Have questions about shipping or need special delivery requests?
👉 Visit our Contact Us page and our team will ensure your Cheffy order arrives smoothly.